Critical Labs is a cloud-based monitoring and asset management toolset designed specifically for critical infrastructure environmentals (power, cooling, etc.). Our toolset allows you to quickly discover and import devices, build dashboards and reports, and track and manage alarms.

We have put together a getting started guide as well as some helpful workflow guides on specific topics to help you navigate the portal. If you feel we are missing something or have questions, please don't hesitate to send us feedback at support@criticallabs.com.

Getting Started

Logging In

A guide to logging in for the first time.

Adding a Device

A beginner's guide for adding your first devices to be monitored.

Creating a Dashboard

A basic guide for creating your first dashboard.

Inviting Users

How to invite users to view and/or manage your portal.

Setting Up Alerts

A simple guide for admins to setup alerts for other users.

Reference

My Equipment

Documentation around features in the My Equipment page.

My Views Page

Documentation regarding settings on the My Views page. See Dashboards for dashboards, insights, or overlays.

Gateways

Documentation that discusses hardware and virtual gateways.

Dashboards

Documentation for dashboard views, overlay views, and insight report views.

Tags

Documentation for the tagging system in Critical Labs. This includes view tagging and device tagging.

Reports

Documentation related to pdf reporting in Critical Labs.

Libraries

Documentation related to equipment libraries which manage device connection information and sensor data.

Settings

Documentation that discusses possible customer-level settings (available for admin users only)

Guides

Importing Packet Power